Pre Order Terms and Conditions

Welcome to Byble Co! Please read the following pre-order terms and conditions carefully before placing a pre-order. By placing a pre-order, you agree to be bound by these terms and conditions.

1. Pre-Order Eligibility

1.1 You must be at least 18 years old to place a pre-order on our website. 

1.2 By placing a pre-order, you confirm that you meet the eligibility requirements and agree to these terms and conditions.

2. Pre-Order Payment

2.1 When you place a pre-order, you will be required to provide payment information. Payment will be charged in full at the time the pre-order is placed. 

2.2 We accept all payment methods available on Shopify.

3. Pre-Order Availability and Shipping

3.1 Pre-ordered Byble Books are expected to be available for shipping within 12 weeks. However, please note that this timeframe is an estimate and not a guarantee. Events outside our control may affect the shipping date. 

When items are produced, orders will be shipped to you, subject to availability. For some areas delivery will take longer.

Release dates are subject to change. As a result, we cannot be liable for any changes to Release dates or pre-order windows advertised by us.

3.2 Normal shipping practices will apply to pre-ordered items. 

3.3 We ship worldwide, but customers are responsible for extra shipping costs outside the US.

4. Customer Communication

4.1 We will keep you informed about the status of your pre-order via email, SMS, and our social channels. 

4.2 Please ensure that your contact information is accurate and up-to-date.

5. Cancellation and Refunds

5.1 By placing a pre-order, you agree that the pre-order cannot be cancelled or refunded. 

5.2 In the event of significant delays, we will keep you informed and work to resolve any issues as quickly as possible.

6. Returns and Refunds

6.1 We only accept returns if the product is delivered damaged. 

6.2 If your product arrives damaged, please contact us at hello@byble.co within 7 days of receiving your order to arrange for a return and replacement.

7. Customer Support

7.1 If you have any questions or issues regarding your pre-order, please contact us at hello@byble.co. 

7.2 Our customer support team is available to assist you and ensure a smooth pre-order experience.

8. Legal and Compliance

8.1 There are no specific legal requirements or regulations that we need to comply with for pre-orders in our region or industry. 

8.2 These terms and conditions are governed by the laws of our region and any disputes will be subject to the exclusive jurisdiction of the courts of our region.

Thank you for choosing Byble! We appreciate your support and look forward to delivering your Byble.